When an order is saved in the Magento database, what triggers a confirmation email to a customer who pays using PayPal express? (logging into the PayPal account? Click the checkout button? Clicking the purchase button?)

 

  • When an order is saved in the Magento database, what triggers a confirmation email to a customer who pays using PayPal express? (logging into the PayPal account? Click the checkout button? Clicking the purchase button?)

 

    1. An order confirmation transactional email is sent to the email on the account when the customer uses PayPal express, logins on PayPal.com approves the charge, is transferred back to the order review page on Magento and clicks submit order.   A good rule of thumb is, anytime a customer sees the order success page, they should get an email.
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